AuditPro Canada

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Privacy Policy

Last Updated: December 2024

1. Introduction

AuditPro Canada ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, business address
  • Business Information: Company name, industry, business size, financial information relevant to audit services
  • Service Preferences: Audit service requirements, consultation preferences
  • Communication Records: Records of our communications with you

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referral sources

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide audit services, consultations, and related professional services
  • Communication: To respond to your inquiries and provide updates about our services
  • Business Operations: To manage our client relationships and improve our services
  • Legal Compliance: To comply with professional audit standards and legal requirements
  • Marketing: To send you information about our services (with your consent)

4. Legal Basis for Processing

We process your personal information based on:

  • Consent: When you provide explicit consent for specific purposes
  • Contract Performance: To fulfill our audit service agreements
  • Legal Obligation: To comply with professional audit standards and Canadian laws
  • Legitimate Interests: For business operations and service improvement

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Professional Services: With qualified audit professionals and consultants as needed for service delivery
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Service Providers: With trusted third-party service providers who assist in our operations
  • Business Transfers: In connection with any merger, acquisition, or sale of business assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data transmission
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Physical security measures for our offices

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and professional obligations
  • Resolve disputes and enforce our agreements

Generally, we retain client information for a minimum of 7 years as required by Canadian audit standards, or longer if required by law.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access: Request information about how we use your personal information
  • Correction: Request correction of inaccurate personal information
  • Withdrawal: Withdraw consent for certain uses of your information
  • Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality and user experience
  • Analyze website traffic and usage patterns
  • Remember your preferences

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

10. International Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

AuditPro Canada
Email: privacy@tavernalixgroup.sbs
Phone: 1-800-AUDIT-PRO
Address: [Your Business Address]

You also have the right to file a complaint with the Privacy Commissioner of Canada at: www.priv.gc.ca

14. Governing Law

This Privacy Policy is governed by Canadian federal and provincial privacy laws, including PIPEDA and applicable provincial privacy legislation.

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